Refund policy

Returns & Exchange Policy

• Due to the spiritual and personalized nature of our gemstones and crystal products, returns or refunds are not accepted once delivered.
• Exchanges are allowed only in case of a wrong product received, and must be reported within 48 hours of delivery with a clear unboxing video as proof.
• For any concerns, please contact our support team at sarthiastrogems@gmail.com within the mentioned time.